The Operations department is responsible for the day to day running of the vessels and the prevention or solutions of any issues that may arise. Loading and discharging of vessels, port activities, pilotage, towage, wharfage, dockage, canal transits, and bunkering, are all supervised by the operations department. It also keeps track of daily vessels’ reporting for their position and performance and upon expiration of a voyage, the operations department arranges for the settlement of voyage accounting and collection of hire/freight and possible demurrages. It follows up the insurance covers either for Hull & Machinery or Protection & Indemnity (P&I) and keeps records of all hull, cargo or crew claims, arranging also for their settlement.

It is run by ex-Master Mariners with a long experience in sea and shore operations. Their professionalism contributes to the company's reputation as a successful and quality manager in the dry and wet cargo market and its members enjoy the respect and appreciation of both their colleagues and vessel crew. Maintaining the vessels in a high standard of upkeep is paramount to the department, ensuring cargoes are safely and efficiently transported, and the crew works in a safe environment.

The Operations Department also manages the Personnel and Purchasing Departments.